Inbox Fitness Shipping Guide
Offer not valid outside the continental United States. Free Shipping applies to Standard Delivery only.
Most exercise equipment: Typically ships in 1-3 business days, and arrives 3-12 business days after shipment (depending on the size of the item, and your location).
Very heavy equipment (weight sets & home gyms): Typically ship in 2-4 business days, and arrives 5-12 business days after shipment.
For products 150 pounds and above (such as heavy equipment), we offer reliable, day-definite delivery across the continental United States. Freight shipping to Hawaii and Alaska is not currently available. The customer care team will be happy to assist with any special arrangements or service upgrades you require.
All freight deliveries come with free curb-side delivery. If you would like premium delivery assistance, you can upgrade to receive additional services like installation, Lift Gate Service, and In-home Delivery. Freight Delivery typically takes 2 weeks from the order date. Typically freight orders like home gyms and other large equipment units come unassembled unless otherwise indicated in the product description. If you require this type of assistance, please contact us for more information.
Tracking your Shipment
You will receive an email from us within 2 business days of your order having been shipped. Please note, occasionally we must split your order into multiple shipments (at no additional cost) that will arrive separately
To track the first shipment and any additional packages, please visit My Orders and simply click on the tracking number below a product to view the shipment status. If the item says “tracking sent” the tracking number should be available on the left. If your shipment doesn't arrive by the estimated delivery date, feel free to contact us and we will help you locate the package. Typically, packages arrive on or shortly after the anticipated delivery date.
For all ground and home delivery packages arrive by Christmas, orders must be received no later than Thursday, December 15th. Freight orders may experience delays and take anywhere from 3-3.5 weeks for delivery during the Holiday Season. Shipments around the holidays may experience delays.